Privacy Policy Overview
Discover how CloseAbility Data Solutions, Inc. safeguards your personal information and ensures transparency in our data practices.
Our Commitment to Privacy
CloseAbility (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and disclose your information, including any personal data you provide while using our website, services, and communications.
Information We Collect
Personal Information
When you interact with our Website, you may voluntarily provide us with personal information, including:
- Name
- Email address
- Phone number
- Other identifiers
Account Information
We may automatically collect non-personal information about your use of our Website, such as:
Login credentials
Preferences
Settings
Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.
Transactional Information
Payments
Subscriptions
- Related records
Communication Data
SMS messages
Emails
Customer support interactions.
Usage Data
- IP addresses
- Device information
- Browsing behavior
Understanding Our Approach
How We Use Your Information
We use the collected information to:
- ZProviding, maintaining, and improving our services
- ZPersonalizing user experience and support
- ZSending relevant service updates, alerts, and notifications
- ZEnforcing terms, policies, and legal obligations
Mobile Information and SMS Compliance
We are committed to protecting your mobile information in compliance with applicable regulations, including Twilio’s policies.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Sharing and Disclosure
We do not sell your personal information. We may share data in the following situations:
Service Providers: We share data with vendors who help operate our services (e.g., hosting, payment processing, customer support).
Legal Compliance: We may disclose information if required by law, such as responding to legal requests or protecting rights and safety.
Your Choices and Rights
Opt-Out
You may unsubscribe from our marketing emails by following the opt-out link in the email.
Access & Update
You may request to access, update, or delete your personal information by contacting us.
Cookies
You can disable cookies through your browser settings.
Data Security
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. We implement reasonable security measures to protect against unauthorized access, alteration, or disclosure.
User Rights and Choices
Depending on your location, you may have rights under applicable laws (e.g., GDPR, CCPA) to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: CloseAbility Data Solutions, Inc.
Phone
For inquiries about our Privacy Policy, please call us at +1 (216) 415-0597
Address
3401 Enterprise Parkway Suite 340-435 Beachwood, OH 44122